First Internet Systems was established with the objective of "adding intelligence to network appliances management". Its unique "FIS Technology" enables collection of data from disparate devices and applications working with different protocols, operating systems and seamlessly integrates them into a common business system backbone, enabling the service process automation.

Its solutions are designed not merely for productivity gains but also for top line growth.

The FIS Technology is designed to extend its arms across different verticals like aerospace, semi conductor equipment, defense equipment services, Internet infrastructure management, health care, utilities and more.

Its FIS eB based on FIS technology is equally adaptable to other service industries like banking, insurance and maintenance services for instant messaging and problem escalation.

Realizing the potential of instant messaging in the service arena, FIS collaborated with Vytek Wireless Inc, an USA based leader in messaging system and have developed a web-enabled interface for their flagship product TelAlert.

FIS has developed a unique global delivery methodology of "designing till the dusk and delivering by the dawn" thus converting customer requirement into workable solutions.

To guard further against information overload or unintended spamming, unified messaging system allows the user to choose the destination mode or modify the chosen destinations or block messages from unwanted group. User can schedule his working hours or extended working hours during which the messages shall reach him.

Message delivery is not limited to the local area but can extend beyond the continent. Thus a system engineer remotely monitoring applications residing in London could receive a message in his mobile if the application running in a server in New York.