The major challenge in the business process automation is tackling the complexity arising out of technological developments in networked, wireless or mobile devices and making such devices work across the enterprise, across the globe and across the external associates of the enterprise in a unified way. In spite of standardizations taking place in every industry, proliferating business protocols make things more difficult. No process automation can ignore the complexities involved in delivering exchanging and deciphering communications among its constituents using varied protocols and still avoid the danger of getting into a tower of babble.

Multiprotocol engine not only handles simple protocols SMTP (Simple Mail Transfer Protocol) and SNMP (Simple Network Management Protocol) with ease but also deals with more complex device based, wireless and mobile data communication protocols, which demand an exacting standard of performance efficiency.

Multiprotocol Engine has been carefully designed with response as its objective. This

» Controls serial and parallel flow of information
» Provides adapters to suit the multiple protocols to meet individual
business needs
» Handles exceptions and correlations intelligently
» Operates with built-in thread scheduling and thread allocation policies

Multiprotocol Engine's unique design achieves simplicity in diversity, identifies common thread among the uncommon, adds efficiency without sacrificing flexibility and thus paves the way for immediacy yet welcoming the standards aimed at inter- operability in the early future.

Extensively relying on XML technology, Multi protocol Engine, though cannot be claimed to be future- proof in the existing rapidly evolving environment, is at best future- friendly.