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Industrial Revolution paved the way
for ‘PRODUCT’ centric
Organizations…squeezing every
penny out of the product cost be it
internal or external to the company.
Internet explosion is creating the
NEXT BIG change in the way companies
view the products and markets….extending
the sales cycle beyond the product
sale and making it a service oriented
extended product thus holding to the
customer in this internet enabled
SERVICES ECONOMY for additional revenue
stream.
First Internet Systems’ Octopus
Technology and FIS eB enhances the
Customer Delight multi-fold by enabling
organizations to offer creative solutions
based product in addition to reducing
the services cycle. This technology
enables organizations to implement
internally to optimize resources and
assets, from computers to networks
to machine tools and even extend to
people, or externally for customer
focused innovative Services offering.
This is the only integrated solution
addressing the Full Services Cycle
reducing the complexity of services
management and eliminates the number
of hand offs in the processes.
Benefits
FIS eB enhances the Customer Delight
multi-fold by enabling organizations
to offer creative solutions based
product in addition to reducing the
services cycle. This technology enables
organizations to implement internally
to optimize resources and assets,
from computers to networks to machine
tools and even extend to people, or
externally for customer focused innovative
Services offering. This is the only
integrated solution addressing the
Full Services Cycle reducing the complexity
of services management and eliminates
the number of hand offs in the processes.
FIS eB is an Enterprise knowledge
portal for infrastructure management.
FIS eB provides the managers with
the ability to service the customers
the way they want to be serviced:
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for the resources
they care about |
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in the form they would like
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at the velocity they can manage |
FIS eB solution extends to the Enterprise,
ASP, ISP, MSP by providing an enterprise
knowledge portal for infrastructure
management. FIS eB is based on Octopus
technology which is a scalable componentized
framework, developed using J2EE technology.
Platforms/Technical Requirements.
FIS eB is built using J2EE technology
enabling the application to run on
multiple platforms
» Operating System |
 Solaris,
HP/UX, AIX and Windows 2000/NT |
»
Web Server |
JavaWebserver,
Apache Tomcat 5.x |
»
Database |
Oracle,MS
SQL Server |
| »
Browser |
Internet
Explorer 5.1, Netscape Navigator
4.7 |
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