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 FIS
eB |
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First Internet Systems’
Octopus Technology and FIS
eB enhances the Customer
Delight multi-fold by enabling
organizations to offer creative
solutions based product
in addition to reducing
the services cycle. This
technology enables organizations
to implement internally
to optimize resources and
assets, from computers to
networks to machine tools
and even extend to people,
or externally for customer
focused innovative Services
offering.
This is the only integrated
solution addressing the
Full Services Cycle reducing
the complexity of services
management and eliminates
the number of hand offs
in the processes. |
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| FIS
WMS [Web Message Server] |
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FIS Web Messaging Server
is a Web Based application
for providing messaging
service for the Network
and Systems Management.
The events from the Network
Management Systems are pulled
into FIS Web Messaging Server
and depending on the rules
specified in FIS Web Messaging
Server, the service personnel
gets to know of the event
through any of the communication
devices assigned to the
personnel. |
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| SOM
[Service Operations Manager] |
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FIS SOM is an IT service
operations management system
that enables enterprise
IT managers to effectively
link and manage their systems,
capabilities, and processes
to deliver higher quality
service to their users at
a lower cost.
It enables IT mangers to
improve the service levels
to users with increased
visibility and proactive
service management while
containing costs with increased
automation, and increased
efficiencies in the end-to-end
IT service management process. |
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| ClassAct |
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| Class Act is a School
Contact management product
that will help create a
forum of information and
discussion for parents and
teachers in schools. |
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