FIS Technology recognizes the importance of messaging capability as the key success factor in service delivery and hence ties up with leaders in messaging systems to provide appropriate solutions.

It also takes into account the fact that most service workers are mobile and shall be available on 24 / 7 basis to provide the depth,width and density in service offer.

FIS Technology 's unified messaging system has an extraordinary capability to handle voluminous messages from softwares and hardwares. Its message advisor knows to whom and how the messages are to be transmitted. It coordinates with the rules engines and escalates the messages at appropriate priority.

It can handle a variety of messaging scenario like broadcasting, jumping firewalls and filtering duplicate messages and so many.

Irrespective of how or where the events are generated from, whether it were SNMP or SMTP events or XML Data grams, the messages could be delivered in the form in which it is intelligible to the user.

Used in conjunction with powerful voice engines and text to speech software, it can be configured to deliver in the native language of the user a message drawn from database maintained in a common language .

It operates with multi protocol communication devices and service providers. Users have the flexibility of browsing and updating their own communication portfolios thus relieving them from unwanted disturbance.

It can handle a variety of delivery modes like e-mail, fax, pager, mobile, bulletin board.

To guard further against information overload or unintended spamming, unified messaging system allows the user to choose the destination mode or modify the chosen destinations or block messages from unwanted group.

User can schedule his working hours or extended working hours during which the messages shall reach him.

Message delivery is not limited to the local area but can extend beyond the continent. Thus a system engineer remotely monitoring applications residing in London could receive a message in his mobile if the application running in a server in New York