In semi - deregulated and fully deregulated markets, the major problem faced by the utilities is the violent swings in supply and demand. Demands vary as a result of many factors. There could be failures in equipments like transformers or circuit breakers or control stations. Both natural causes and manual failures in the transmission lines or towers along the way may play havoc. Tracing further down to lower levels of distribution at every time the voltage gets step down from 400 KV to 11 KV, there are sources of failures in the form of malfunctioning of many equipment or delays in fixing the problems. These lead to lower consumption for continuous periods. Further down the journey are the industrial, agricultural, commercial and household consumers whose consumption varies during the day or the season.

On the supply side, one finds equally numerous causes for variations in supply. The power is produced from various resources. Seasons, coal quality or maintenance needs dictate supply of power.

The problems in power outages step from two areas. One is the non-availability of devices and equipments along the electrical generation and distribution systems. The other is their adaptability to uncontrollable variations taking place in the environment. . FIS eB facilitates proper scheduling of supply and utilization on a regular basis and adopts electricity generation systems and distribution controls and smoothen the consumption and production curves.

E Brilliance is adaptable for collecting information directly from equipments or from SCADA systems.

Billing in Utilities

With its expertise in collecting online information from electronic energy meters capable of measuring energy parameters including frequency, kilowatt hour, maximum energy demand etc, the utility industry can build complex rules whereby two way service level agreements can be drawn between energy suppliers and consumers who can commit to time interval based scheduling of power generation and consumption, identify gaps online and make adjustments based on needs.

Power Plant Operation and Servicing

A typical power plant comprises of a large number of computer controlled devices from the coal yard or fuel supply system, furnace systems, ball mills, electrostatic precipitators, turbines, cooling systems; FIS eB can translate power plant operation into a rule based equipment to experts and equipment to equipment communication system to make the power plant to work in tune with demands and service needs.